Palenque PH

Delete Your Palenque Account

If you would like to delete your Palenque account and all associated data, please follow the instructions below.

Option 1: Request via Email

Send an email to support@palenqueph.com with the subject:
“Account Deletion Request”

Please include:

  • Your registered email address

  • Your full name

Option 2: Request via App

You may also request account deletion through the app by contacting support.


What happens next?

  • Your account will be permanently deleted within 3–5 business days

  • All personal data, including your profile, addresses, and order history, will be removed from our system, except where retention is required by law (e.g., transaction records for accounting and legal compliance)


If you have any questions, please contact us at support@palenqueph.com

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